Privacy Policy

1. First State Smoke Alarms commitment to maintaining your privacy

First State Smoke Alarm's Privacy Statement has been created because we value our customers and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for First State Smoke Alarms.

2. Collecting information on First State Smoke Alarms visitors

First State Smoke Alarms collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. First State Smoke Alarms utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with First State Smoke Alarms partners to provide them with an overview of how First State Smoke Alarms visitors use the site. This is done for the purposes of providing you with a more efficient site.

IP Addresses
First State Smoke Alarm's web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

Cookies & Applets
First State Smoke Alarms uses cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and a way of monitoring single user access.

This aggregate, non-personal information is collated and provided to First State Smoke Alarms to assist in analysing the usage of the site. 

3. Collecting information from First State Smoke Alarms enquiries

As part of the enquiry process with First State Smoke Alarms, you may submit your name, email address, address, company, telephone numbers, and other relevant information. We collect this information from you in order to ascertain the best service for your needs.

4. Credit Card Details

Where we offer online payment of invoices where you can pay by entering your credit card details on our site, we do not store a record of your credit card details either during or after payment is processed. For maximum security, all credit card details are transmitted through the internet using bank level encryption whilst in transit.

5. Email communications from First State Smoke Alarms

First State Smoke Alarms may offer an email newsletter. It provides the option of opting out of receiving these by clicking a link at the bottom of the email.. First State Smoke Alarms may also make you aware of additional products and services which form part of your relationship with First State Smoke Alarms or that we think are relevant to you. If you wish to stop receiving these, you may contact our office where we will happily remove you.

6. Storage and Security of Personal Information

First State Smoke Alarms takes all reasonable steps to ensure the security of our site. Any information which we hold about or you is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by First State Smoke Alarms. However, First State Smoke Alarms will not be held responsible for events arising from unauthorised access of your personal information.

You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on First State Smoke Alarms's sites.

7. First State Smoke Alarms Partners

First State Smoke Alarms may show links to third party sites. First State Smoke Alarms does not control these sites and any information provided by you to them is not within the control of First State Smoke Alarms and we cannot accept responsibility for the conduct of these companies.

8. Feedback

First State Smoke Alarms welcomes ideas and feedback about all aspects of the site and our services. First State Smoke Alarms stores feedback that users send to us. This feedback will be used to administer and refine the site and our services and may be shared with First State Smoke Alarms partners either in aggregate form or with specific identifying characteristics removed.

In some instances you may provide comments on specific web pages regarding our content or services. These comments may be displayed on our site to other visitors and/or users, if you do not wish for your comments to be displayed please email admin@firststatesmokealarms.com.au and we will remove your comments.

9. Privacy and Site Changes

From time to time, First State Smoke Alarms may review and update its privacy statement. Revised versions will be updated on the site.

Contact Us Today

Call now on 1300 927 996 to speak with someone right away, email us or fill in our contact form and let's get your property portfolio compliant and safe.